Free returns for 30 days

Shipping Policy

How and when your order reaches you.

Last updated October 2026

01Processing time

Orders are picked and packed within 1–2 business days of being placed. Orders placed on weekends or public holidays begin processing on the next business day.

You will receive an order confirmation from our Wix checkout as soon as payment is approved, and a dispatch confirmation with tracking once your parcel leaves our warehouse.

02Delivery times

Standard delivery is typically 3–7 business days after dispatch. Remote areas can take a few days longer.

Delivery estimates are provided by the carrier and are not guaranteed. Delays caused by weather, customs or carrier volume are outside our control.

03Shipping costs

Shipping is calculated at checkout based on your destination, the weight of your order and the delivery option you choose. The exact cost is always shown before you pay.

04Tracking

Every parcel ships with tracking. Your dispatch email contains the tracking link, and you can also check the status of an order on our Track Order page.

05Undeliverable parcels

If a parcel is returned to us as undeliverable because of an incorrect address, we will contact you to arrange reshipment. Additional shipping charges may apply.

Questions about this policy?

Our support team answers every message within one business day.

Contact support